Krupa JK

• Organizing and delivering corporate training from blue collared employees to Executive training • PoSH training and drafting Policy • Training designing and delivering • Performance coaching • Training need Analysis or gap analysis for productivity • Assisting for organising committee in interstate and international training and events • Content writing • Career counselling and Executive coaching • Consulting startup ventures • Consulting for Organizational development with advice on career ladder and lateral movement • Organising events, conclaves, summit • Mentorship and advisory • Assisting and coordination in Projects which is breaking social barriers and solving challenges of accessibility for the differently-abled • Assisting in creating Business module for LGBTQ+

Established a new department as per the business requirement • Pioneered the team growth from 3 members to 30 members, to meet the business demands and client's requirement in 2.5 years • Organizational development chart and defined career paths • Created a framework, roadmap for Role Based Training (RBTs) • Inclusive onboarding process and New hire orientation • Clinical trial experience in handling pharmaceuticals clients • Written Job description with Role and responsibilities • Point of contact for creating lateral movement chart at organization level • Creating Interdepartmental and Client survey for Process improvement. • Prepared user guides and training documents for organization and clients. • Prepared department, organizational and client specific SOPs (Standard Operating Procedures), work instructions, technical information document of forms, reports, tasks, and configuration • Worked across department to manage the open queue of tasks assigned to the Project specialist / Project management group, ensuring SLAs are achieved and that tasks are quality compliant • Team management with ensuring that all work carried complies with standard processes, policies and procedures and meets quality and timeline metrics. • Undertake planning, implementation and roll out of process improvement initiatives, and general project management or administrative tasks • Proactively communicate and collaborate with stakeholders to analyse information needs and functional requirements for effective delivery of the task. • Client requirement collection and implementation in project specific data • Handling training within organization and WebEx training for Clients. • Data base management and data extraction • Report and query handling • Mentoring and peer reviewing. • Talent acquisition • Quality assurance - processing CAPAs (corrective and preventive actions) and Deviations • Internal and client audit support