Kelvin Kayamba

1. Process verification requests 2. Provide professional customer service at all times 100% 3. Give information based on the training received 4. Maintain customer confidentiality 100% 5. Monitor and manage own targets - Able to assist 300 + per day.

1. Identify and pursue new sales opportunities with potential customers 2. Negotiate and close sales deals with customers 3. Monitor customer feedback and address any issues or concerns 4. Maintain accurate customer contact and account information 5. Develop sales strategies and plans to achieve sales goals and objectives 6. Provide timely feedback to senior management regarding customer needs, problems, interests, competitive activities, and potential for new products and services. - Maintained an average customer response time of 2 minutes 7. Build strong relationships with customers