Jitender Kumar
About Candidate
JITENDER KUMAR
House No-H-Sector-12, Pratap Vihar,
Ghaziabad-201009, UP
Email- Jitu62002.yahoo.co.in
Contact no- 9871591026
Professional Summary
An independent and self-motivated profession with excellent research and able to grow positive relationship with clients and colleagues at all organizational levels.
Summary:
Ø Currently working with Hubert Ebner India Pvt Ltd, New Delhi since March 2010- Till date. (Indo Austrian Joint Venture Company)
Ø A highly organized and detail-oriented Executive- Jr Operation Manager with almost 9 years’ experience providing thorough and skilful support to Operation Manger.
Ø Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals.
Ø An independent and self-motivated professional with excellent research and able to grow positive relationships with clients and colleagues at all organizational levels.
Shills Rename__________________________________________________________________
Administrative supports specialist Travel administration
Invoice Processing Project Planning
Team Building Database management
Filing and data archiving Excellent planer and coordinator
Critical thinker Flexible
Customer service orientated
Handling Clients_________________________________________________________________
Cairn India Ltd, Castrol, SIMPL, Vodafone, Lafarge, British Petroliam, Car Club. Jet Fleet, Dell, HCL, BPCL, HUL, Nalco, Eicher, Honda Cars, Tata Motor , Tata Power, etc.
Work History___________________________________________________________________
Company Name: Hubert Ebner (India) Private Ltd. (www.he-india.com)
Designation: Jr. Manger Operations and Customer Retention
Ø Oversee activities directly related to providing services.
Ø Direct and co-ordinate activities of Pan India businesses or entire departments concerned with the operations.
Ø Coordinating with trainers and companies regarding Pen India trainings
Ø Plan and direct activities such as, coordinating with other department heads as required.
Ø Vendor Creation and vendor Management
Ø To refer to the SOP and consult the HOD’s of all departments before issuing the data for the clients.
Ø If request are made from the client for any changes, review the scope and deliverable with concerned trainers & mentioned in the SOP.s
Ø Maintaining activity report weekly, monthly, Quarterly & annually Pan India in prescribed format excel.
Ø Handling day to day activities in operations.
Ø Maintaining MIS operations part on monthly basis.
Ø Online Engagement (Briefing and Debriefing )
Ø Providing feedback during the hiring of new person in operations with feedback.
Ø Being a part of the core team (Ops + Marketing + Finance) to settle day today minor issue through mutual consultation and escalate matters beyond control to the Operation Manager for intervention.
Administrations____________________________________________________________________
Ø Identifying the training needs across levels through mapping of skills required for particular positions, analysing existing level of competencies of individuals’ vis-à-vis gaps in skills.
Ø Implementing training & development initiatives for improved productivity, building capability and quality enhancement of the new recruits and old employees.
Ø Establishing good relationship among employees, resolving their queries and following up with them to ensure maximum employee satisfaction by achieving delivery & quality norms
Ø Process employee claims
Ø Supervise and manage all day-to-day office administrative activities.
Company Name: Satyam Fashion Institute in Noida
Designation: As Office Coordinator from Jan 2008 to 10 March 2010.
Education _____________________________________________________________________________
2000 CCS University Meerut UP
Bachelor of Arts: Sociology, Political and Economic
Location
Education
Work & Experience
Currently working with Hubert Ebner India Pvt Ltd, New Delhi since March 2010- Till date. (Indo Austrian Joint Venture Company) A highly organized and detail-oriented Executive- Jr Operation Manager with almost 9 years’ experience providing thorough and skilful support to Operation Manger. Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals. An independent and self-motivated professional with excellent research and able to grow positive relationships with clients and colleagues at all organizational levels.
